hd filling script

When your Doctor has written your prescription, please follow the following instructions

  • Fax through the script on our fax number: (+61) 2 4620 4709 or scan and upload via our contact us page. Alternatively just email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • We will contact you by telephone within two hours to confirm receipt of your faxed copy and to verify, name, address, pick-up time or delivery address, cost and payment arrangements.
    If you have not been contacted by one of our technical staff within this time, please telephone the pharmacy to verify that we have received your fax, upload or email.
  • As required by the regulatory authority, we then require you to post the original script to our Pharmacy after you have provided us with a soft copy. Please attach a note saying it is the hard copy of the previously supplied soft copy that was faxed, emailed or uploaded on a particular date. Alternatively if you are picking up your medication, please bring along the original prescription to the pharmacy when collecting your medication. 
  • Payment can be made with credit card, cheque, cash or Internet Banking Transfer. Of course with payment by cheque or IBT (Internet Banking Transfer), we will only post goods on receipt of the actual payment into our account so please allow up to 3 days for this transaction. If you can please fax, scan and upload or email the proof of payment.
  • The label on your dispensed prescription will state the number of repeats remaining. If it shows nil repeats, you will need to contact your Physician to make arrangements for your new script. You then need to forward it to us in time for your next order.
  • Please allow 48 hrs for the preparation and delivery of your prescription.
  • Delivery is by Express Post or courier at a cost of $6.00. 




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